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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Noe Martinez

March 27, 2025

5  out of  5
rating by Noe Martinez
"Tara, is a great person and agent she has the knowledge and experience to resolve any inconvenience or answer any concern she and her team makes it easy to deal with insurance company she has been taking care of our rent, auto and life insurance for over 7 years!!! Tara is the insurance agent that every family needs :)"
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ryan ramsey

March 26, 2025

1  out of  5
rating by ryan ramsey
"Terrible service from Tara her people might try but they can't do much cause she controls them to much to let them. I was with my last agent 37 years but she retired so I gave Tara a try and she made it horrible for me. I had a simple problem with the billing and complained multiple times and she just told me there was nothing she could do to fix it So one day I went and talked to another agent and in less then 5minutes they had a fix for the problem. Tara is just to proud to ask for help and didn't care if it was bothering me to have to deal with it. I deal with different agents with my trucking insurance every year and never have been treated like that. So I'm still with State Farm but moved to a better agent. I wouldn't use her for insurance ever again. Can't believe that State Farm hired her to be an agent. She's just worthless and lazy."
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Kenidi Gore

March 20, 2025

1  out of  5
rating by Kenidi Gore
"I’ve been with Tara for years now, and I notice a constant hike in my bills. I’ve never said anything about it, because of course rates can always fluctuate. But recently I was charged an additional $80+ that no one in her office could account for. I was told many different things, and they falsely stated “I wasn’t charged for the month” even though I had a receipt of payment for said month. It is sketchy that no one had been able to account for that extra money, and they took weeks to even get back to me. I will be switching for sure, because this is a reoccurring issue. Watch your bills, guys!"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Colleen Hoyle

March 7, 2025

5  out of  5
rating by Colleen Hoyle
"All of them are always friendly and helpful when I call and have questions. :)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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manuel minjarez

February 28, 2025

5  out of  5
rating by manuel minjarez
"Daisy Minjarez made adding my new truck to my existing policy easy and swiftly. She was very knowledgeable and assisted me getting the best policy. I highly recommended her to anyone looking for insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Logan Bussing

February 28, 2025

5  out of  5
rating by Logan Bussing
"Such a great agency to work with! Anytime I need help I’m always greeted with an amazing response by the members here. Thank you Seth for helping me out"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Joey Neis

February 27, 2025

5  out of  5
rating by Joey Neis
"They've been great at managing my policies"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Chap Wasson

February 24, 2025

5  out of  5
rating by Chap Wasson
"Always professional, knowledgeable and extremely helpful! Outstanding customer service and willing to go the extra mile to resolve problems. WORLD CLASS company!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shawn G

February 23, 2025

5  out of  5
rating by Shawn G
"I have done business with Tara office for years and they always handle my concerns professionally and even suggested things I haven’t thought of. I would recommend Tara office anytime."
We responded:
"Hi Shawn! We appreciate your review and greatly appreciate your business. We are always here to help! - Tara "
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jeff

February 21, 2025

5  out of  5
rating by jeff
"Seth was very helpful and thorough in answering my inquiries"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lauryn Mccord

February 20, 2025

5  out of  5
rating by Lauryn Mccord
"The whole team is very responsive and willing to help as much as they can!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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GrManalishi

February 12, 2025

5  out of  5
rating by GrManalishi
"Fantastic customer service from the agents office. Profesional, caring, confident and accurate every time."
We responded:
"Hi Rob! Thank you so much for the review. Your insurance needs will always come first, thank you for your business and for being a loyal customer with our office. - Tara "
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katie mccormack

February 6, 2025

5  out of  5
rating by katie mccormack
"Love love love this agency ! Mom switched after moving here to the valley and we found Tara . Tara and her staff were able to find mistakes that her previous insurance missed - saving her quite a bit on her premium. If you need a local agent , you can’t go wrong with this one. They are attentive , friendly & very personable. Highly reccomend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marc Barnes

January 31, 2025

5  out of  5
rating by Marc Barnes
"Great people to work with and very friendly"
We responded:
"Hi Marc! Thank you for your review. We appreciate your business and happy to help with all of your insurance needs always! - Tara"
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Danielle Titschler

January 24, 2025

5  out of  5
rating by Danielle Titschler
"I’ve been with Tara Poaletti and her team for almost 10 years, and I can’t recommend them highly enough. Tara and her staff are truly top-notch. Every single person I’ve worked with over the years has been amazing—always customer-oriented, responsive, helpful, and willing to go the extra mile. They’ve guided me seamlessly through policy updates for multiple moves, buying and selling cars, and even a major accident. No matter the situation, they’ve always been there with clear communication, professionalism, and genuine care. Here’s the kicker: my fiancé works for a major competitor in the insurance industry, and I still refuse to leave Tara and her team. That’s how incredible they are! If you’re looking for an agent and team you can trust, you should know that Tara’s office sets the gold standard in service."
We responded:
"Hi Danielle, I can’t thank you enough for such a kind and thoughtful review! Clients like you truly make all the hard work worthwhile. I’m so grateful that we’ve been able to help you through so much over the years. Your trust and loyalty mean the world to me and my team. No matter what comes next, we’re always here to help you every step of the way. Tara Poaletti & team"
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gumby fiftyfive

January 22, 2025

5  out of  5
rating by gumby fiftyfive
"The issue was presented to one of the team members. He immediately answered my questions, quickly returned a call and provided necessary details about my claim. Fantastic customer service!"
We responded:
"We truly appreciate you taking the time to share your experience! It’s wonderful to hear that our team member was able to assist you quickly and thoroughly. Providing excellent customer service is always our goal, and it's great to know we met your expectations. If you ever need further assistance, don’t hesitate to reach out. We’re here to help! Tara & team"
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robert mattern

January 10, 2025

1  out of  5
rating by robert mattern
"absolutely avoid this office. the office staff is utterly useless. The billing system is extremely outdated and YOU will be responsible for their mistakes with it as well. Tara Palette is absolutely no help when you speak to her. no answers to why prices went up. no explanation to anything and I've been with them for a couple of years now. do your self a favor and just avoid State Farm all together."
We responded:
"Hi Robert, I understand your frustration. We have spoken with you on multiple occasions providing you with the answers requested. I apologize for the billing error which it has been resolved. Our office strives on strong customer service, but you also need to have respect for my staff and not use profanity. We are always here to help! Tara "
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Jacqueline Ersen

December 2, 2024

5  out of  5
rating by Jacqueline Ersen
"Omy goodness, I've been with Srate Farm for 10 plus yrs...Best Auto, home and tow service, of which I had to use on Black Friday!!!... Thank-you to State Farm for being there for me... My insurance person is Tara Polati...Awesome lady she is...I spoke with Seth earlier this morning to thank them!!!"
We responded:
"Hi Jacqueline! Thank you so much for your kind words and for being such a loyal State Farm costumer for over 10 years! I’m so glad to hear that our auto, home, and towing services were there when you needed them, especially during such a busy time. It’s truly a pleasure to work with you, and I’m thrilled that we could help make your experience a positive one. ~ TARA "
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Garry Lee

November 22, 2024

5  out of  5
rating by Garry Lee
"Kaylee, and Michelle are awesome they help me navigate my glass coverage and was prompt on there response to all my concerns!"
We responded:
"Hi Garry! Thank you for the review and we greatly appreciate your business! - Tara"
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Seth Bussing

October 31, 2024

5  out of  5
rating by Seth Bussing
"I've had a great experience with State Farm! Their customer service is truly exceptional—everyone I've spoken with is friendly, knowledgeable, and always willing to go the extra mile to make sure I understand my options. I’m especially impressed with their life insurance offerings, which are designed to meet a variety of needs and provide peace of mind. I highly recommend State Farm to anyone looking for reliable coverage with a team that genuinely cares about helping you find the best fit for your insurance needs!"
We responded:
"Hi Seth! Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with State Farm and that our team's commitment to exceptional customer service has made a positive impact on you. It’s wonderful to know that our life insurance offerings have provided you with peace of mind and that you found the right coverage for your needs. Your recommendation means a lot to us, and we’re grateful for your trust in our services. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Tara Poaletti "
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Miguel Vega

September 12, 2024

5  out of  5
rating by Miguel Vega
"Incredible service! Very capable team. They took very good care of me and my wife. Thanks again! Tara and Tyler!"
We responded:
"Hi Miguel! Thank you for you review - we greatly appreciate it and look forward to helping with all of your insurance needs. My office prides ourselves on excellent customer service and we greatly appreciate your business! Tara"
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Rico Craft

August 13, 2024

5  out of  5
rating by Rico Craft
"Brittini in your office assists me with my life insurance and demonstrates a high level of knowledge, intelligence, and helpfulness. She consistently maintains a positive demeanor during our calls and promptly returns my inquiries. She truly embodies the essence of excellent customer service."
We responded:
"Hi Rico! Thank you for sharing your wonderful experience with Brittini in our office! I am so happy to hear that she has been able to assist you with your life insurance needs and has displayed a high level of knowledge. Brittini's commitment to excellent customer service is truly commendable and we are fortunate to have her on our team. We appreciate your business and thank you for being the best part of State Farm! ~ Tara "
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Da Queen- King

August 13, 2024

5  out of  5
rating by Da Queen- King
"The customer service at Tara Poaletti’s State Farm Agent Office is remarkable. I know whenever I call Tara or her team are always ready to help and they are very knowledgeable. Thank you for providing Good Neighbor services."
We responded:
"Hi! Thank you for your review. We strive on excellent customer service and very much appreciate you as a client. Thank you for being the best part of State Farm ~ Tara"
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Francisco Hernandez

August 9, 2024

5  out of  5
rating by Francisco Hernandez
"Awesome Customer Service.!"
We responded:
"Hi Francisco! Thank you for review - we appreciate your time and glad to hear that you are receiving great customer service. We are always here to help and appreciate your business! ~ Tara"
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ray martinez

August 6, 2024

5  out of  5
rating by ray martinez
"Great service. Very helpful and kind. Thank you Tara"
We responded:
"Hi Ray - thank you for your review. We appreciate your business and always happy to help! ~ Tara"